Contact Us

Owner Concierge Services:

If you are a Vacation Village Resorts owner and would like to speak to a Concierge Specialist please call 1.888.629.9593 Monday – Friday between the hours of 8:30 AM and 5:00 PM EST, or email us anytime at concierge@vacationvillageresorts.com

Mortgage / Customer Service Questions:

For questions regarding your mortgage please contact the Mortgage / Customer Service Department:

Email: customer.service@vacationvillageresorts.com
Monday - Friday: 9:00 AM - 5:00 PM EST
954.561.5711 Ext. 350

Maintenance & Tax Questions:

For specific Daily Management Inc. questions regarding maintenance-fee payments, your balance or billing, please contact the management company’s accounting department:

Website: www.dailymanagementresorts.com
Email: accounts@dmresorts.com
Monday - Friday: 9:00 AM - 5:00 PM EST
954.561.5866

For specific Tricom Management questions regarding maintenance-fee payments, your balance or billing, please contact the management company:

Website: www.tricommanagement.com
Email: ar@tricommanagement.com
Monday - Friday: 9:00 AM - 5:00 PM PST
714.777.3700

Affinity Rewards:

If you are an owner and have resort–specific questions regarding your Affinity Rewards account, please contact the resort directly.

Vacation Village in The Berkshires
berkshiresvip@vacationvillageresorts.com
877.816.2345

Massanutten Resort
massanuttenvip@vacationvillageresorts.com
866.831.4437

Williamsburg Resorts
williamsburgvip@vacationvillageresorts.com
877.820.2345

Florida Resorts
floridavip@vacationvillageresorts.com
800.932.9346

Las Vegas Resorts
vegasvip@vacationvillageresorts.com
888.595.6255

Address:

Corporate Headquarters
2626 E. Oakland Park Blvd.
Ft. Lauderdale, FL 33306
United States
954.563.2444