General Information & Special Requests
-
What is the check-in time?
+Check-in starts at 4:00 PM local time.
-
What is the check-out time?
+Check-out is promptly at 10:00 AM local time.
-
Can I check-in at an earlier time?
+If you arrive at the resort at an earlier time and your assigned room is available, then we will be more than happy to check you in early.
-
Can I request a late check-out time?
+You can call the front desk to request a later check out time on the day of your departure. We will do our best to accommodate your request based on resort occupancy.
-
How old do you have to be to check-in?
+The minimum age for check-in is 21.
-
Is my ID/passport required at check-in?
+A picture ID, major credit card (Visa, MasterCard, or American Express) and confirmation/hotel voucher are required at the time of check-in.
-
What are the hours of the front desk?
+The Grandview at Las Vegas is open 24 hours, 7 days a week. Please call the resort to notify the staff of any late arrivals.
-
What is the size of this resort?
+The Grandview at Las Vegas features eight buildings with a total of 2,256 units. Buildings vary between 12-20 floors with elevators.
-
Is there a fee for parking at the resort?
+No. The Grandview at Las Vegas offers free parking for guests and there is 24-hour resort security throughout the property for your safety.
-
Can I park my RV at the resort?
+Parking of recreational vehicles/equipment is not permitted on the property. Please contact the resort directly for recommendations on available approved parking.
-
Are there any extra fees associated with the reservation?
+There is a $30.00 Resort Fee collected at the time of check-in (one fee per reservation). It includes Wi-Fi, the activity pool, gas BBQ area, free HBO channels, access to the fitness center & business center, morning coffee, 9-hole miniature golf (putting course), board games, free local phone calls, and use of the in-room safe.
-
Do you offer free Wi-Fi?
+Wi-Fi is included in the Resort Fee.
-
Can I request a building or view for the unit I want?
+Special requests (room views, floor level, unit location, etc.) are accepted two weeks prior to arrival. Accommodations are based on a first-come, first-served basis. Priority is given to The Grandview at Las Vegas owners, followed by Exchangers, but we will make every effort to honor special requests based on availability.
-
Can I request a handicap accessible unit for my stay?
+The Grandview at Las Vegas has designated suites that meet Americans with Disabilities Act (ADA) requirements. Please advise the staff of your needs when making reservations so that we can provide you with the best service.
-
Are extra beds or cribs available for small children?
+Rollaway beds and cribs are available on a first-come, first served basis. Charges may apply. High chairs are complimentary and based on availability.
-
Is there daily housekeeping?
+Although daily housekeeping is not available at our resort, we provide linens and toiletries upon request.
-
Is smoking permitted at the resort?
+No. As of May 2018, The Grandview at Las Vegas is a smoke-free property. There are designated smoking areas located outside of all our buildings.
-
Can I send packages to the resort?
+Guests may receive two complimentary packages for each reservation. Packages exceeding two will be charged $5 per package. Recipient must be registered guest w/photo ID & package tracking number to pick up. Packages are only accepted within three days of check-in & will be returned five days after delivery. We cannot accept oversized packages or packages weighing more than 25 pounds.
-
Is this resort pet-friendly?
+The Grandview at Las Vegas does not allow pets.
Resort Location & Transportation Information
-
Which airport is closest to the resort?
+McCarran International Airport (LAS) is approximately 15 minutes away from The Grandview at Las Vegas.
-
Does the resort offer shuttle service from the airport to the resort?
+As of January 23, 2020, we will no longer offer shuttle service to/from the airport. Taxi, city bus, Uber/Lyft and car rentals are the only options available. We still offer shuttle service to the local grocery store. Please see the front desk for more details.
-
How far is the Las Vegas Strip from the resort?
+The world-famous Las Vegas Strip is less than six miles (or just a short 15-minute drive) from The Grandview at Las Vegas.
-
Does the resort offer shuttle service?
+As of August 19, 2018, we will no longer offer shuttle service to The Strip. Taxi, city bus, Uber/Lyft and car rentals are the only options available. We still offer shuttle service to the airport and local grocery store. Please see the front desk for the schedule.
-
Is there a casino near the resort?
+The South Point Hotel, Casino & Spa is adjacent to The Grandview at Las Vegas and within walking distance. South Point features numerous dining options, table games, slots, Race & Sportsbook, and activities including bowling, Bingo, a movie theater, nightlife and more.
Suite Amenities
-
Do the suites have carpet or tile?
+Both. There is ceramic tile in the living areas and there are carpeted floors in the bedrooms.
-
Do you have adjoining rooms?
+The Grandview at Las Vegas offers lock-off units in our two-bedroom suites. They are a combined total of 1,600 square feet of living space featuring a common foyer with separate controlled access for each suite.
-
What’s in the kitchens?
+All suites feature fully-appointed kitchens equipped with stove/oven, dishwasher, full-size refrigerator with ice maker, microwave convection oven, drip coffee maker (a starter pack of filters are provided), blender and toaster.
-
What type of cookware and dinnerware are in the kitchens?
+Most commonly used cookware is included in each suite including dinnerware for six.
-
What kind of entertainment electronics does each unit have?
+Each unit features televisions in the living room and bedroom, as well as a DVD player.
-
Do all the suites have a king-size bed?
+All suites have a king-size bed and a queen-size pull-out sofa bed.
-
What’s in the bathroom?
+Master bathrooms feature either a jetted tub or oversized soaking tub in the master bedroom and a walk-in shower in the bathroom. Both are available upon request, occupancy permitting. In consideration of guests staying in neighboring rooms, spa tub usage is restricted to between the hours of 8:00 AM and 10:00 PM. All bathrooms are equipped with a hair dryer.
-
Does the resort provide toiletries like shampoo and body wash?
+Suites are provisioned with sample-sized shampoo, bar soap, and lotion. We recommend that you bring your own toiletries.
-
Is there a washer and dryer in all the suites?
+Yes. For your convenience, all units at The Grandview at Las Vegas have a washer and dryer along with a starter pack of laundry detergent.
-
Do the rooms have an iron?
+Each suite has an ironing board with iron located in the bedroom closet.
-
What is the newest building at this resort?
+Honeysuckle is the newest building at The Grandview at Las Vegas.
Outside Amenities
-
Is there a swimming pool at the resort?
+The Grandview at Las Vegas has five heated swimming pools. The two main pools are located at the Primrose building. There is a pool at the Jasmine building and another at the Iris building. Towels are provided poolside.
-
Are there any children’s pools?
+The Grandview at Las Vegas has one activities pool for children, which is located is at the Rosemary building. Poolside activities are available for all ages.
-
What are the pool hours and where are they located?
+The pool hours are from 8:00 AM to 11:00 PM. The two main pools are located at the Primrose building. There is a pool at the Jasmine building and another at the Iris building.
-
Are there hot tubs at the resort?
+Yes. There are five hot tubs on property, one at each pool location.
-
Are there any planned and organized activities available on-site?
+There are weekly planned activities for all ages either at the main activity pool or at the activity area, which is located on the second floor at the far-right corner of the registration building. The activity calendar is provided at check-in.
-
Is there a fitness center?
+Yes. The Grandview at Las Vegas has a well-appointed fitness center located behind the Sage building. There are two rooms: one for weights and the other for cardio.
-
What are the hours for the fitness center?
+The center is open from 5:00 AM to 12:00 AM.
-
Are there computers available for use at the resort?
+For your convenience, a business center equipped with computers and printers is in the registration building.
-
What are the hours for the computer center?
+The center is open from 5:00 AM to 12:00 AM.
-
Is there a printer available at the resort?
+Yes. Printers are available at the business center. You can also see a front desk representative and they will be able to print out boarding passes for you for free.
-
Are there barbeque grills available?
+Yes. The Grandview at Las Vegas has barbeque grills located throughout the property for your convenience.
-
What other amenities does The Grandview at Las Vegas have?
+In addition to our pools and hot tubs, there is a deli and gift shop, a 9-hole mini-golf course, and an arcade/game room with board games and two billiards/pool tables.
The concierge desk can assist with recommendations and reservations for nearby restaurants and local attractions.