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Have questions about your upcoming vacation to our Williamsburg, Virginia resort? Then we’ve got answers for you! Take a moment to browse through these questions and answers to help make the most of your stay with us.
The check-in time is 4:00 PM local time, and check-out is promptly at 10:00 AM. The front desk is inside the clubhouse at 4870 Longhill Road, Williamsburg, VA, 23188.
Before you depart, we kindly request that you take a few minutes to:
Vacation Village at Williamsburg is not responsible for any items left behind.
Vacation Village at Williamsburg is open 24 hours a day, 7 days a week. Please call the resort at 757.253.9100 to notify the front desk staff of late arrivals. In addition, there is overnight resort security throughout the property between the hours of 8:00 PM to 7:00 AM daily.
Yes. If you arrive at Vacation Village at Williamsburg earlier and your assigned suite is available, we will be more than happy to check you in early. If unavailable, we kindly ask that you return at the regular check-in time of 4:00 PM.
To request a later check-out time, please contact the front desk on the day of your departure. We will do our best to accommodate your request based on resort occupancy.
The minimum age to check in is 21.
A picture ID, a major credit card (Visa, MasterCard, or American Express) and a confirmation/hotel voucher are required at check-in time.
A security deposit made on a major credit card will be released within 48 business hours of check-out. If using a debit card, depending on your banking institution, the hold may take between 7 to 14 business days to be released.
Yes. A non-refundable $30.00 resort fee is collected at the time of check-in (one fee per reservation). It includes WiFi, access to the fitness center and business center, DVD library, coffee/tea in the clubhouse, and use of an in-room safe. The resort fee applies to all guests, including Vacation Village Resorts Owners, RCI Exchanges, and rentals.
There is also a refundable security deposit of $150.00 placed as a hold on a credit card for any damages or excessive cleaning required in the suite. Upon check-out, that security deposit is returned to the credit card. If you use a debit card for the security deposit, it may take up to 14 business days after the hold has been released to show up on your bank statement.
Vacation Village at Williamsburg features 78 buildings with a total of 606 suites. Two-bedroom suites and four-bedroom lockoff suites are available. All the buildings have two floors and no elevators.
Yes. Call the resort at 757.253.9100 to submit any special requests (room views, floor level, building location, etc.) you may have for your upcoming stay. We accept requests as early as two weeks before the check-in date.
Accommodations are based on a first-come, first-served basis. Priority is given to Vacation Village at Williamsburg owners, followed by Exchangers, but we will make every effort to honor all special requests based on availability.
Yes. You may upgrade from a two-bedroom suite to a four-bedroom or a partial kitchen (B Suite) to a full kitchen (A Suite). Upgrades are based on availability, and fees apply. Call the resort at 757.253.9100 for more information.
Yes. Vacation Village at Williamsburg has designated suites that meet Americans with Disabilities Act (ADA) requirements. Please advise the staff of your needs when making a reservation so we can verify availability before confirming your reservation.
Yes. Vacation Village at Williamsburg offers free parking for all owners and guests. In addition, there is overnight resort security throughout the property between the hours of 8:00 PM to 7:00 AM daily. You will be asked to provide your license plate number and vehicle description.
No. Parking of recreational vehicles/equipment is not permitted at Vacation Village at Williamsburg. Please contact the resort at 757.253.9100 for recommendations on available, approved parking.
Although there are no electric vehicle charging stations at our resort, our owners and guests can visit our sister resort, The Colonies at Williamsburg, to use their electric vehicle charging stations. The address is 5380 Olde Towne Road, Williamsburg, VA 23188, and the charging stations are located in the overflow parking lot near the tennis courts.
At Vacation Village Williamsburg, we understand that pets are an extension of your family. We are one of the few resorts in the area that offers a limited number of pet-friendly suites. Our resort only accepts pets for Vacation Village Resorts Owners. Dogs must be less than 35 pounds, and vaccination records must be sent to the resort for prior approval. Please contact the resort directly at 757.253.9100 for availability and fees.
Yes. Vacation Village at Williamsburg will accept packages for our owners and guests free of charge. Packages must include the registered guest’s name, and a photo ID is required for pick-up.
Yes. WiFi is included in the resort fee.
No. Housekeeping services are not included, but if you would like to request a mid-week cleaning service at an additional charge, please contact the front desk for availability during your stay. A mid-week cleaning includes beds with fresh linens, removing trash and replacing liners, exchanging all bath and kitchen linens, and vacuuming. In addition, guests are asked to dispose of waste in several conveniently located sites around the property.
Towel or linen exchange may also be arranged for a fee. Please contact the front desk directly if you would like this service. A minimum $75.00 fine is applicable for suites left excessively unclean.
No. Vacation Village at Williamsburg is a smoke-free resort. Smoking outside is permitted; however, Vacation Village at Williamsburg does not provide guests with designated smoking areas.
Yes. Please visit the Concierge Desk in the clubhouse for all available offers for discounted theme park tickets and local attractions.
Richmond International Airport (RIC) is approximately 45 minutes from Vacation Village at Williamsburg.
No. Vacation Village at Williamsburg does not offer shuttle transportation to or from the airport. We recommend a rental car, taxi, or ridesharing apps like Uber or Lyft.
Busch Gardens® Williamsburg is approximately 15 minutes away from Vacation Village at Williamsburg.
No. Vacation Village at Williamsburg does not offer shuttle transportation to Busch Gardens® Williamsburg. We recommend a rental car, taxi, or ridesharing apps like Uber or Lyft.
Vacation Village at Williamsburg has one heated indoor swimming pool adjacent to the clubhouse and one outdoor pool (not heated) behind the clubhouse. The outdoor pool is open seasonally from May through September, weather permitting.
Poolside lounge chairs are available to our owners and guests on a first-come, first-served basis. Pool towels are available at each pool. The resort reserves the right to remove towels and personal belongings on chairs left unattended for an extended period.
For your safety as well as the safety of others, please be sure to read the pool rules and regulations located in the pool areas, near the restrooms, or on the gates leading into the pool.
Vacation Village at Williamsburg has one heated indoor swimming pool adjacent to the clubhouse and one outdoor pool (not heated) behind the clubhouse. The outdoor pool is open seasonally from May through September, weather permitting.
The indoor swimming pool, outdoor swimming pool, and children’s pool are open from 9:00 AM to 10:00 PM. Adults-only swimming is from 9:00 AM to 10:00 AM, and open swim (for all) is from 10:00 AM to 10:00 PM. Weather permitting, the outdoor and children’s pools are open seasonally from May through September.
Yes. There is one indoor hot tub adjacent to the indoor swimming pool.
Yes. Vacation Village at Williamsburg has one outdoor children’s pool next to the outdoor swimming pool. It is open seasonally from May through September, weather permitting.
Yes. We offer weekly, planned activities for all ages. A copy of the daily activities is provided at check-in. In addition, there’s an Activity Center in Unit 38A, where most indoor activities, such as arts and crafts, take place.
Yes. Vacation Village at Williamsburg has four children’s playgrounds, and they are available at Belle Aire Court, Evelynton Court, Indian Fields Way, and Tomahund Court. They’re open daily from sunrise to sunset.
Yes. Vacation Village at Williamsburg has an arcade/game inside the clubhouse on the first floor. It’s open daily from 7:00 AM to 10:30 PM.
The basketball courts at Vacation Village at Williamsburg are directly next to the Indoor Pool and are open from sunrise to sunset.
The tennis and pickleball courts at Vacation Village at Williamsburg are directly next to the Indoor Pool and are open from sunrise to sunset. Complimentary equipment is available on a first-come, first-served basis through our Activities Department.
The horseshoe pit at Vacation Village at Williamsburg is next to the tennis courts. It is open from sunrise to sunset. Complimentary equipment is available on a first-come, first-served basis through our Activities Department.
No. Vacation Village at Williamsburg does not have a restaurant on-site; however, for your convenience, we have a sundry, snack, and souvenir shop called “The Pantry” inside the clubhouse on the first floor. It is open seasonally from Memorial Day to Labor Day. Call the resort at 757.253.9100 Ext.1067 for the hours of operation. There are also a variety of restaurants in the surrounding area.
Yes. Vacation Village at Williamsburg has multiple charcoal barbecue grills and picnic tables throughout the resort. Utensils are inside the suites as part of the kitchen set-up and housewares. The resort does not provide charcoal. In addition, there are gas barbecue grills on the outdoor pool deck. They are available on a first-come, first-served basis.
Yes. Vacation Village at Williamsburg has a fitness center equipped with treadmills and weight training machines in the clubhouse. It’s open daily from 5:00 AM to 10:30 PM.
Yes! We have a wonderful spa right on property in Unit 53B. Whether you need to unwind after a day exploring Colonial Williamsburg or just want to treat yourself, our spa treatments are the perfect way to relax during your stay. Give them a call at 757-784-5195 to book your appointment.
Yes. A business center equipped with computers and a printer is in the clubhouse in the back lobby for your convenience. It’s open daily from 7:30 AM to 10:30 PM.
You can’t miss it! Our purple oversized Adirondack chair is right in front of the clubhouse where you check in. We encourage our owners and guests to sit on the chair and take photos to share on their social media platforms using #VacationVillage.
Scan the QR code on the chair to share your photos online. Be sure to tag the location as Vacation Village at Williamsburg. We may feature you on our social media profiles. Have fun!
The suites at Vacation Village at Williamsburg offer our owners and guests spacious one- two- and four-bedroom floor plans designed for maximum comfort. Each suite's living room, dining room, and kitchen are integrated for entertaining and enjoyment. All suites have carpet in the living areas and bedrooms, and the kitchen and bathrooms have tile.
No. Vacation Village at Williamsburg offers four-bedroom suites, which are two two-bedroom suites. That means you would have a combined total of 2,400 square feet with two living rooms, two dining rooms, four bedrooms (two primary and two guest bedrooms), and four bathrooms (two in each two-bedroom suite).
The two-bedroom suite can sleep up to six people, which includes two individuals sleeping on a queen-sized sleeper sofa. The four-bedroom suite, which is two two-bedroom suites, can accommodate up to 12 people.
Yes. Each suite at Vacation Village at Williamsburg has a private patio or balcony with a table and chairs.
A Suites feature fully-appointed kitchens equipped with a stove/oven, dishwasher, full-size refrigerator with ice maker, microwave convection oven, drip coffee maker (a starter pack of filters is provided), and toaster. B Suites feature partial kitchens, which include most of the same amenities as A Suites except for the stove/oven; instead, guests will have a built-in induction cooktop.
Most commonly used cookware, such as dishes, pots, and pans, are included in each suite. There is dinnerware for six in each two-bedroom suite and dinnerware for twelve in the four-bedroom suites.
Each suite at Vacation Village at Williamsburg features a television in the living room and bedrooms, cable television with HBO®, a DVD player in the living room, and WiFi internet access.
No. Two-bedroom suites feature a king-size bed in the primary bedroom, a queen-size bed in the guest bedroom, and a queen-size sleeper sofa in the living room.
Most four-bedroom suites feature two king-size beds (one in each primary bedroom) and two queen-size beds (one in each guest bedroom). Some suites have two queen-size beds (one in each primary bedroom) and four twin-size beds (two in each guest bedroom). All four-bedroom suites have two queen-size sleeper sofas (one in each living room).
All primary bathrooms feature a jetted tub, enclosed walk-in shower, and double sink vanity. The guest bathrooms have a tub/shower. In addition, all bathrooms are equipped with a hair dryer.
Yes. There is a wall-mounted hair dryer in each bathroom.
Yes. Vacation Village at Williamsburg provides guests with a small starter kit in their room, which includes a sample-size shampoo, body lotion, body soap, and facial soap. However, we recommend that you bring your own toiletries.
No. Most A & B Suites at Vacation Village at Williamsburg share one washer/dryer. In most cases, the washer/dryer is usually located at the top of the stairs. The washer/dryer is in the hallway between A & B Suites in a small portion of the suites.
Yes. Each suite has an iron and ironing board.
Yes. Each suite has a safe with an electronic keypad in the primary bedroom closet.
Looking for an answer but didn't find it here? Call our front desk staff today at 757.253.9100, so we can help you get the information you want.